iBase provides digital asset management systems for organisations across Europe, America and Australasia, spanning public and private sectors. Clients include art galleries, museums, universities, libraries, local councils, charities and commercial enterprises.
Since 1993, iBase has continued to develop its software around the practical needs of teams managing digital media: structured metadata, reliable search, controlled access, online publishing and integration with existing workflows.
Alongside the software, iBase provides consultancy and support for digital preservation, collections management, e-commerce integration, metadata planning and system configuration.
iBase has a deep understanding of the unique challenges faced by organisations in the public and cultural sectors. These institutions typically manage large, diverse collections of valuable digital assets, including images, documents, videos, audio files, and interactive media. These assets require efficient organisation, easy retrieval, long-term preservation, and public access.
Whether it’s helping museums preserve and share artwork, assisting galleries with collections management, or enabling archives to digitise and organise historical records, iBase is designed around the needs of collection-led organisations. It supports efficient organisation, retrieval and preservation of digital assets, while helping teams provide controlled public access where appropriate.
iBase provides hands-on support and consultancy from initial planning through to implementation, training, system updates and ongoing optimisation.
Consultancy Services: With our consultancy services, we work closely with clients to understand their workflows, challenges, and long-term goals. The company’s consultancy team offers expert guidance on everything from asset organisation and metadata standards to rights management and content distribution strategies. This collaborative approach ensures that iBase’s solutions are not only tailored to meet the client's current needs but also scalable for future growth.
Client Support: iBase has a well-earned reputation for providing outstanding client support, and is something of which we are greatly proud. Clients benefit from ongoing assistance with system maintenance, updates, and troubleshooting. Our support team is highly knowledgeable and proactive, ensuring that our clients can make the most of their DAM solution, minimise downtime, and optimise their workflows.
Training and Education: iBase’s support services also extend to training — we offer bespoke online training sessions to ensure that users are properly equipped with the skills needed to get the most out of the system. These are included as standard with any new installation.
With more than three decades of experience, iBase has developed a strong understanding of the requirements of cultural and public sector institutions. The product has been refined over time in response to client projects, changing media formats and evolving access requirements.
Over the years, iBase has worked with a wide range of organisations, from large national museums and cultural heritage bodies to local councils and educational institutions. This broad experience allows us to offer tailored solutions that address specific needs, whether it’s digitisation of rare manuscripts, streamlining the management of large image archives, or providing a secure online e-commerce platform for licensed image sales.
iBase’s DAM solutions are highly customisable, making them suitable for a wide range of organisations. Clients can build their systems based on their own specific needs — from comprehensive metadata management to advanced rights management. iBase is fully committed to providing scalable solutions that evolve with its clients, offering continuous updates and feature enhancements.
Whether it’s a highly structured folder system for easy content organisation, multi-lingual capabilities to serve international audiences, or custom branding and functionality to match an institution’s identity, iBase offers the flexibility that cultural organisations need to maintain and grow their digital collections.
